Frequently Asked Questions
Find answers about BUFSOU products, samples, wholesale ordering, and international delivery.
Is BUFSOU a UK brand?
BUFSOU is a UK-rooted beauty brand. Products are manufactured in China by selected cosmetic production partners.
Can I view products in Ghana?
Selected samples may be viewed in Ghana by appointment. Ghana is used for sample display and customer support, not general bulk inventory.
Where do wholesale bulk orders ship from?
Wholesale bulk orders normally ship directly from China after product quantities, freight, lead time, and documentation are confirmed.
What is the wholesale minimum order?
MOQ is set separately for each product according to packaging, carton quantity, availability, and production requirements.
Can I order samples first?
Sample availability varies by product. Submit an inquiry with the products and market you are interested in.
Are freight and import taxes included?
Unless clearly stated in a quotation, international freight, customs duties, taxes, registration, and local delivery are separate.
How do I request wholesale pricing?
Complete the distributor application with your country, sales channel, product interests, and expected quantities.
Do you accept wholesale enquiries outside Africa?
Yes. Africa remains BUFSOU’s priority market, while qualified retailers, importers, wholesalers and distributors in other regions may also submit an enquiry. Product availability, MOQ, pricing, freight and documentation are reviewed for each destination.
